Exchanges, Returns, RefundsUpdated 11 days ago
Refund & Return Policy
At Kasey Boone Skincare™, all sales are final. This means we do not accept cancellations, returns, exchanges, or refunds under any circumstances.
Damages & Order Issues
Please inspect your order as soon as it arrives. If you receive a defective, damaged, or incorrect item, contact us immediately so we can evaluate the issue and determine an appropriate resolution.
To report an issue, email us at [email protected] and include:
Your order number
Photos of the damaged or incorrect item(s)
A brief description of the issue
All damage or order issues must be reported within 7 days of receiving your order, or delivery date.
Non-Returnable Items
All items sold by Kasey Boone Skincare™ are non-returnable, including but not limited to:
Custom products (e.g. private label orders)
Personal care goods (e.g. beauty and skincare products)
Sale items
Gift cards
If you have questions about a specific item, please contact us before placing your order.
Exchanges
We do not offer exchanges. If you have questions before placing your order, feel free to reach out to us at [email protected] for assistance.
Returns
All sales are final and not eligible for returns.