Product Wear & Damage PolicyUpdated 2 days ago
Product Wear & Damage Policy
Over time and with regular use, it is common for Kasey Boone Skincare™ products to show signs of wear—this may include tearing, staining, breaking, cracking, or other forms of damage. If you experience any of these issues, please note that it is at the sole discretion of Kasey Boone Skincare™ to determine whether a refund, replacement, store credit, or no action will be taken.
To submit a claim, please email us at [email protected] with the following:
Clear photographs of the issue
Your order number
Please note: Products purchased more than 120 days prior to the date of your claim will not be eligible for review or resolution.
We appreciate your understanding and continued support!